If I could give these gentlemen more than 5 stars, I would. That's how amazing they are. A note for all potential customers - every computer gets a diagnostic run on it as part of the fee you're already paying; no extra charge. In addition, they completely cleaned my computer on the inside and outside. She looks brand new. I'm very thankful for PC Sales & Service. I hope to not need them again in the future, but should something arise, I'll come back here without question.